LogScale Splunk On-Call Action

Installing the Package in LogScale

Find the repository where you want to use LogScale Splunk On-Call actions or create a new one.

  1. Navigate to your repository in the LogScale interface, click Settings and then Packages on the left.

  2. Click Marketplace and install the LogScale package for Splunk On-Call (i.e. crowdstrike/logscale-splunk-on-call).

  3. When the package has finished installing, on the top menu go to Alerts and then click Actions on the side menu.

  4. Click + New action, a pop-up is displayed.

  5. Type a name for the action, select From package and click Continue.

  6. Set the Endpoint URL to the URL of your integration in Splunk On-Call.

  7. Set the severity by replacing <INSERT_TYPE> with `CRITICAL`, `WARNING`, or `INFO`) in the Message Body Template.

Package Contents Explained

This package contains:

LogScale Splunk On-Call - An action that corresponds to the built-in Splunk On-Call action but also provides the timestamp and a description of the trigger.

Customizing Your Action and Triggers

In order to customize the action, see Splunk On-Call API documentation for an overview of what fields you can send. You can use Message Templates and Variables to fill in information about the trigger, the query and the events found by the query.

The message template documentation also describes how you can use these templates in the name or the description of the trigger. That enables you to use the same action for multiple triggers and get customized messages, where the customization happens in the trigger.

Example

You create an action where the message contains {description} which will be replaced by the description of the trigger. In the description of one trigger, you can then write Host {field:$host} failed.

If the result of the trigger had a field host=3, this will be expanded to Host 3 failed, before being put into the `{description}` message template in the action. Another trigger could have a different description using different fields.