Knowledge Base

The LogScale Knowledge Base contains examples of best practice, how-to guides and error and resolution information for issues that may arise while using LogScale.

If you need more immediate and personalized assistance, you can submit a Support Request with us at LogScale. If you're already a Support client, you can check on outstanding requests by signing into Support.

The articles are broadly collected into the following types:

  • Troubleshooting Articles — these identify a specific error or error condition, and then describe the potential causes and resolutions

  • How-To Articles — guides on how to complete specific tasks that may cover one or more parts of the product

  • Questions — answers to questions on specific topics

  • Best Practice Articles — advice on the correct configuration, deployment environments, and administration practice

  • Use Cases — sample use cases, deployments and integrations

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