Alert, Scheduled Search, and Scheduled Report Errors and Resolutions

Messages for alerts, scheduled searches, and scheduled reports are logged in the humio-activity repository.

When investigating errors to identify issues, make use of the message and suggestion fields to provide guidance on why an issue has occurred. The list below describes each message type.

  • Info: is informational and does not require action.

  • Warning: there is something to be aware of. In some cases, the warning resolves on its own. But if the message persists, it may require action.

  • Error: there is an error that requires action.

The table below lists the messages in the UI and corresponding suggestions to resolve issues. These appear in the humio-activity repository. For more information about troubleshooting messages, see Troubleshoot Alerts and Scheduled Searches.

Table: Alert, scheduled search, scheduled report errors and solutions

MessageComponentSeverityDescriptionSolution
Starting alert query did not finish in time. It will be retried in the next run AggregateAlertError The alert query did not finish in time and will be automatically retried in the next run. If the error persists after retry, contact LogScale Support for assistance if needed.
Polling alert query resulted in an error AggregateAlertError The alert query produced an error. This can be due to many different reasons. Look at the message in the exceptionMessage and consult documentation based upon that for possible solutions.
Starting alert query resulted in an error AggregateAlertError The query returned an error when starting. This is usually because of an error in the query. Look at the message in the exceptionMessage field and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
Alert query took too long to start and the result are now too old. LogScale will stop the live query and start running historic queries to catch up. AggregateAlertError The alert query took too long to start, meaning that the results are now too old. The system will stop live queries and start running historic queries to catch up. Edit the query, if possible, so it does not take too long to run. For information about editing queries, see Editing Alerts. For information about writing better queries, see ???. If the message persists after editing the query, contact LogScale Support.
Running a historic query to catch up took too long and the result is now outside the retry limit. LogScale will skip this data and start a query for events within the retry limit. AggregateAlertError The historic query to catch up took too long to run and has reached the retry limit. The system will skip the data and start running a query for events within the retry limit. Edit the query, if possible, so it does not take too long to run. For information about editing queries, see Editing Alerts. For information about writing better queries, see ???. If the message persists after editing the query, contact LogScale Support.
The alert is broken and will not run AggregateAlertError The alert configuration prevents the alert from running. Edit the alert, check all fields and queries, and save it again. For more information about how to do this, see Editing Alerts.
Could not start alert query since it is blocked AggregateAlertError The alert query cannot run since it is blocked. Either rewrite the alert query so it is no longer blocked, or check with the system administrator and remove the query from the blocklist. If using LogScale Cloud, this error can occur if the cluster is in a maintenance window.
Alert is too far behind. Will skip results that are older than $catchUpLimit AggregateAlertError Data older than X hours based on the configured value in the AGGREGATE_ALERTS_MAX_CATCH_UP_LIMIT parameter will not be considered in alert results. Look at other logs from the alert to see if there are any errors or warnings, or check whether there are other problems with LogScale.
There has been a query warning that some events are unavailable for more than ${limit}. These events will now be skipped AggregateAlertError Some events have been unavailable for more that the configured amount of time for the cluster. If there were events that may have produced results, these events were skipped during query execution. Look at the query warning. Run query manually, if needed. Check cluster performance.
The alert is broken AggregateAlertError The alert configuration prevents the alert from running. Edit the alert, check all fields and queries, and save it again. For more information about how to do this, see Editing Alerts.
The alert is not assigned to run on any node AggregateAlertError The alert is not assigned to run on any nodes. Alerts are distrubted evenly among the nodes in a cluster, so that each one runs on a single node. Reassignment of nodes on which alerts run occurs automatically when new cluster nodes are added or old cluster nodes are removed. If the alert does not run on another node after 15 minutes, contact LogScale Support.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that does not exist anymore. Change the alert to run as a different user or on behalf of the organization. AggregateAlertError The user attempting to execute the query no longer exists in the system. Save the alert as a user that exists in the system, or change the alert to run on behalf of the organization. For more information about how to do this, see Editing Alerts.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that no longer has read permission on the view. Grant the user permission again, or change the alert to run as a different user or on behalf of the organization. AggregateAlertError The configured user no longer has read access to the view or repository. grant the user read permissions on the repository or view that the alert is running in, or save the alert with a user that has such permissions or to run on behalf of an organization.
Polling alert query resulted in warnings that are treated as errors. The alert will not trigger if the result contains events AggregateAlertError Polling alert query resulted in warnings that are treated as errors. The alert will not trigger if the result contains events. In this case, you must look at the specific messages in the errors field and fix them, if possible.
Starting alert query did not finish in time. It will be retried in the next run FilterAlertError The alert query did not finish in time and will be automatically retried in the next run. If the error persists after retry, contact LogScale Support for assistance if needed.
Polling alert query resulted in an error FilterAlertError The alert query produced an error. This can be due to many different reasons. Look at the message in the exceptionMessage and consult documentation based upon that for possible solutions.
Starting alert query resulted in an error FilterAlertError The query returned an error when starting. This is usually because of an error in the query. Look at the message in the exceptionMessage field and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
An event from the alert query does not contain @id or @ingesttimestamp FilterAlertError The alert query has removed the @id or @ingesttimestamp fields. This is needed for the alert to be able to run. Check the alert query definition and edit it so that it preserves @id and @ingesttimestamp , if needed. For more information about how to do this, see Editing Alerts.
Alert query took too long to start and the result are now too old. LogScale will stop the live query and start running historic queries to catch up. FilterAlertError The alert query took too long to start, meaning that the results are now too old. The system will stop live queries and start running historic queries to catch up. Edit the query, if possible, so it does not take too long to run. For information about editing queries, see Editing Alerts. For information about writing better queries, see ???. If the message persists after editing the query, contact LogScale Support.
Running a historic query to catch up took too long and the result is now outside the retry limit. LogScale will skip this data and start a query for events within the retry limit. FilterAlertError The historic query to catch up took too long to run and has reached the retry limit. The system will skip the data and start running a query for events within the retry limit. Edit the query, if possible, so it does not take too long to run. For information about editing queries, see Editing Alerts. For information about writing better queries, see ???. If the message persists after editing the query, contact LogScale Support.
Triggering on event did not succeed within retry limit, it will not be retried further FilterAlertError There was an action error and the value in the configurable FILTER_ALERTS_MAX_CATCH_UP_LIMIT parameter has been reached. It will not attempt to trigger the action further. Check the specific errors or warnings from invoking actions. If needed, contact LogScale Support for assistance.
Could not start alert query since it is blocked FilterAlertError The alert query cannot run since it is blocked. Either rewrite the alert query so it is no longer blocked, or check with the system administrator and remove the query from the blocklist. If using LogScale Cloud, this error can occur if the cluster is in a maintenance window.
Alert is too far behind. Will skip events that are older than the catch up limit FilterAlertError Data older than X hours based on the configured value in the FILTER_ALERTS_MAX_CATCH_UP_LIMIT parameter will not be considered in alert results. Look at other logs from the alert to see if there are any errors or warnings, or check whether there are other problems with LogScale.
There has been a query warning that some events are unavailable for more than ${limit}. These events will now be skipped FilterAlertError Some events have been unavailable for more that the configured amount of time for the cluster. If there were events that may have produced results, these events were skipped during query execution. Look at the query warning. Run query manually, if needed. Check cluster performance.
The alert is broken FilterAlertError The alert configuration prevents the alert from running. Edit the alert, check all fields and queries, and save it again. For more information about how to do this, see Editing Alerts.
The alert is not assigned to run on any node FilterAlertError The alert is not assigned to run on any nodes. Alerts are distrubted evenly among the nodes in a cluster, so that each one runs on a single node. Reassignment of nodes on which alerts run occurs automatically when new cluster nodes are added or old cluster nodes are removed. If the alert does not run on another node after 15 minutes, contact LogScale Support.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that does not exist anymore. Change the alert to run as a different user or on behalf of the organization. FilterAlertError The user attempting to execute the query no longer exists in the system. Save the alert as a user that exists in the system, or change the alert to run on behalf of the organization. For more information about how to do this, see Editing Alerts.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that no longer has read permission on the view. Grant the user permission again, or change the alert to run as a different user or on behalf of the organization. FilterAlertError The configured user no longer has read access to the view or repository. grant the user read permissions on the repository or view that the alert is running in, or save the alert with a user that has such permissions or to run on behalf of an organization.
Alert is broken and will not run AlertError The alert configuration prevents the alert running. Edit the alert and save it again. For more information about how to do this, see Editing Alerts.
Polling alert query resulted in an error AlertError The alert query produced an error. This can be due to many different reasons. Look at the message in the exceptionMessage and consult documentation based upon that for possible solutions.
Could not submit alert query AlertError There can be several reasons that it is not possible to submit the query. Look at the exceptionMessage and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
Alert is being stopped, since the alert is not assigned to run on any node AlertError The alert is not assigned to run on any nodes. Alerts are distrubted evenly among the nodes in a cluster, so that each one runs on a single node. Reassignment of nodes on which alerts run occurs automatically when new cluster nodes are added or old cluster nodes are removed. If the alert does not run on another node after 15 minutes, contact LogScale Support.
Could not submit alert query since it is blocked AlertError The alert query cannot run since it is blocked. Either rewrite the alert query so it is no longer blocked, or check with the system administrator and remove the query from the blocklist. If using LogScale Cloud, this error can occur if the cluster is in a maintenance window.
Could not submit alert query since the search interval is too short AlertError Could not submit the alert query since the search interval is too short. Edit the query to expand the search interval and save it. For more information about how to do this, see Editing Alerts.
Could not submit alert query since the search interval is too short AlertError Could not submit the alert query since the search interval is too short. Edit the query to expand the search interval and save it. For more information about how to do this, see Editing Alerts.
Polling alert query resulted in an error AlertError The alert query produced an error. This can be due to many different reasons. Look at the message in the exceptionMessage and consult documentation based upon that for possible solutions.
Could not submit alert query AlertError There can be several reasons that it is not possible to submit the query. Look at the exceptionMessage and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that does not exist anymore. Change the alert to run as a different user or on behalf of the organization. AlertError The user attempting to execute the query no longer exists in the system. Save the alert as a user that exists in the system, or change the alert to run on behalf of the organization. For more information about how to do this, see Editing Alerts.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that no longer has read permission on the view. Grant the user permission again, or change the alert to run as a different user or on behalf of the organization. AlertError The configured user no longer has read access to the view or repository. Grant the user read permissions on the repository or view that the alert is running in, change the alert to run as another user with such permissions, or change the alert to run on behalf of the organization
Scheduled report dashboard is missing. ScheduledReportError The dashboard on which the scheduled report is based is missing. Inspect the scheduled report and update it with an existing dashboard.
Scheduled report failed to finish executing because of a configuration error. Report will be disabled! ScheduledReportError The scheduled report failed to finish executing because of a configuration error. The report will be disabled to allow time to resolve the error. Edit the scheduled report configuration and enable the report again.
Scheduled report job cannot send render requests due to missing publicUrl configuration ScheduledReportError The public URL configuration is missing and the scheduled report job cannot send requests to render the reports. Contact the system administrator to get the proper configuration for the public URL set up for the cluster.
Scheduled report is broken and will not run ScheduledReportError The scheduled report configuration prevents the alert from running. Check if the referenced dashboard was deleted. Update the scheduled report to fix the issue. For more information about how to do this, see Editing Scheduled Reports.
Scheduled report execution is being stopped, since the scheduled report is broken ScheduledReportError Some configuration of the scheduled report is broken and the report cannot run. Check if the referenced dashboard that is the basis for the scheduled report was deleted. Update or recreate the scheduled report to fix the issue.
Scheduled report execution is being stopped, since the scheduled report is not assigned to run on any node ScheduledReportError The scheduled report is not assigned to run on any nodes. Scheduled reports are distrubted evenly among the nodes in a cluster, so that each one runs on a single node. Reassignment of nodes on which scheduled reports run occurs automatically when new cluster nodes are added or old cluster nodes are removed. If the scheduled report does not run on another node after 15 minutes, contact LogScale Support.
Problem firing action ScheduledSearchError There was a problem starting the action for the scheduled search. This message may self resolve. Otherwise, review the scheduled search and check the actions. For more information about actions, see Actions.
Polling scheduled search query resulted in an error ScheduledSearchError The alert query produced an error. This can be due to many different reasons. Look at the message in the exceptionMessage and consult documentation based upon that for possible solutions.
Could not submit scheduled search query ScheduledSearchError There can be several reasons that it is not possible to submit the query. Look at the exceptionMessage and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
Scheduled search query took too long and the result is now outside the backfill limit. LogScale will skip this run and start the next scheduled run. ScheduledSearchError The scheduled search query took too long to run and has reached the backfill limit. The system will skip the run and start the net scheduled run. Edit the scheduled search query, if possible, so it does not take too long to run. For information about editing scheduled searches, see Creating a Scheduled Search. For information about writing better queries, see ???. If the message persists after editing the query, contact LogScale Support.
Scheduled search is broken and will not run ScheduledSearchError The scheduled search is broken and will not run. This is likely due to a configuration. Update and save the scheduled search again.
Scheduled search is being stopped, since the scheduled search is broken ScheduledSearchError The scheduled search is broken and will not run. This is likely due to a configuration. Update and save the scheduled search again.
Scheduled search is being stopped, since the scheduled search is not assigned to run on any node ScheduledSearchError The scheduled search is not assigned to run on any nodes. Scheduled searches are distrubted evenly among the nodes in a cluster, so that each one runs on a single node. Reassignment of nodes on which scheduled searches run occurs automatically when new cluster nodes are added or old cluster nodes are removed. If the scheduled search does not run on another node after 15 minutes, contact LogScale Support.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that does not exist anymore. Change the alert to run as a different user or on behalf of the organization. ScheduledSearchError The scheduled search was saved by a user that no longer exists. You have to either change the scheduled search to run as a user that exists in the system, or change the scheduled search to run on behalf of the organization. For more information, see Creating a Scheduled Search.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that no longer has read permission on the view. Grant the user permission again, or change the alert to run as a different user or on behalf of the organization. ScheduledSearchError The scheduled search cannot run because it was saved by a user that does not have read permission on the view now. You have to either grant the user read permissions on the repository or view that the scheduled search is running in, change the scheduled search to run as another user with such permissions, or change the scheduled search to run on behalf of the organization. For more information, see Creating a Scheduled Search.
Alert has changed, restarting query AggregateAlertInfo The alert query was edited while running, so the query will restart automatically. None. This message is informational.
Polling encountered a cancelled query AggregateAlertInfo The query was cancelled before execution could complete. The cancelled query will be restarted automatically. If the problem persists, contact the system administrator.
Alert found results, but no actions were invoked since the alert is throttled AggregateAlertInfo The alert found results, but no actions were invoked since the alert is throttled. None. This message is informational.
Alert found no results and will not trigger AggregateAlertInfo The alert query, as configured, found no events that matched its requirements and no actions will trigger. None. This message is informational.
Polling alert query resulted in a potentially incomplete result due to ingest delay. Skipping since the alert is configured to wait for complete results AggregateAlertInfo The alert query produced results but these may be incomplete since ingest was delayed. The alert will be skipped because the results were incmplete. None. This message is informational. If you want the alert to trigger anyway, despite incomplete results, update the trigger mode of the alert.
Alert query polled AggregateAlertInfo The alert query ran. None. This message is informational.
Query started AggregateAlertInfo The query started successfully. None. This message is informational.
The alert was deleted AggregateAlertInfo The alert was deleted and will not run. It is not possible to recover a deleted alert. If you want it to run, you must create the alert again.
The organization of the alert was deleted AggregateAlertInfo The organization for which the alert was created has been deleted. Recreate the alert for another organization.
The view of the alert was deleted AggregateAlertInfo The view with which the alert was associated has been deleted and the job cannot run. Add the alert to another view.
The alert was disabled AggregateAlertInfo The alert was disabled and cannot run. If you want the alert to run, enable it again. For more information about how to do this, see Editing Alerts.
License has expired AggregateAlertInfo The license has expired and must be renewed to continue. Contact LogScale Support for assistance.
The alert has no associated actions AggregateAlertInfo The alert has no associated actions. Because a successful alert must trigger at least one action, the alert is stopped. Edit the alert to add actions and save it. For more information about how to do this, see Editing Alerts.
The organization is being transferred AggregateAlertInfo The organization is being transferred to a new cluster, and alerts are stopped during the transfer process. If not resolved after 15 minutes, contact Logscale Support for more information.
The alert was assigned to run on node $vhost AggregateAlertInfo The alert was assigned to run on a another node in the cluster. None. This message is informational.
The view is not connected to any repository AggregateAlertInfo The alert contains a view that is not connected to any repository. Edit the view to connect it to a repository, or edit the alert to use another view that is connected to a repository.
Alert is behind. Will stop live query and start running historic queries to catch up AggregateAlertInfo The alert execution is behind. The system will stop live queries and start running historic queries to catch up. None. This message is informational. If the isLiveQuery field never reverts to true, contact the system administrator.
Alert triggering AggregateAlertInfo The alert is triggering actions. None. This message is informational.
Alert triggered and invoked at least one action and will be throttled AggregateAlertInfo The alert triggered and invoked at least one action and will be throttled. This indicates a successful alert. None. This message is informational.
Alert has changed, restarting query FilterAlertInfo The alert query was edited while running, so the query will restart automatically. None. This message is informational.
Polling encountered a cancelled query FilterAlertInfo The query was cancelled before execution could complete. The cancelled query will be restarted automatically. If the problem persists, contact the system administrator.
Alert found results, but no actions were invoked since the alert is throttled FilterAlertInfo The alert found results, but no actions were invoked since the alert is throttled. None. This message is informational.
Alert found no results and will not trigger FilterAlertInfo The alert query, as configured, found no events that matched its requirements and no actions will trigger. None. This message is informational.
Alert query polled FilterAlertInfo The alert query ran. None. This message is informational.
Query started FilterAlertInfo The query started successfully. None. This message is informational.
$message The alert will trigger with the old information from the database FilterAlertInfo The database shown in the errorMessage has not been updated recently. Contact the system administrator to update the database.
Some events are delayed in ingest. The alert will trigger for available events FilterAlertInfo Some events are still in the ingest phase and cannot be queried. The alert will trigger for all available events. None. This message is informational. If the message continues, contact the system administrator.
Query output cleaned for security reasons. $message The alert will trigger for available events FilterAlertInfo The query results contains specific characters that could be misused. These have been removed. None. This message is informational. For self-hosted solutions, it is possible to turn off this funcionality.
The alert was deleted FilterAlertInfo The alert was deleted and will not run. It is not possible to recover a deleted alert. If you want it to run, you must create the alert again.
The organization of the alert was deleted FilterAlertInfo The organization for which the alert was created has been deleted. Recreate the alert for another organization.
The view of the alert was deleted FilterAlertInfo The view with which the alert was associated has been deleted and the job cannot run. Add the alert to another view.
The alert was disabled FilterAlertInfo The alert was disabled and cannot run. If you want the alert to run, enable it again. For more information about how to do this, see Editing Alerts.
License has expired FilterAlertInfo The license has expired and must be renewed to continue. Contact LogScale Support for assistance.
The alert has no associated actions FilterAlertInfo The alert has no associated actions. Because a successful alert must trigger at least one action, the alert is stopped. Edit the alert to add actions and save it. For more information about how to do this, see Editing Alerts.
The organization is being transferred FilterAlertInfo The organization is being transferred to a new cluster, and alerts are stopped during the transfer process. If not resolved after 15 minutes, contact Logscale Support for more information.
The alert was assigned to run on node $vhost FilterAlertInfo The alert was assigned to run on a another node in the cluster. None. This message is informational.
The view is not connected to any repository FilterAlertInfo The alert contains a view that is not connected to any repository. Edit the view to connect it to a repository, or edit the alert to use another view that is connected to a repository.
Alert is behind. Will stop live query and start running historic queries to catch up FilterAlertInfo The alert execution is behind. The system will stop live queries and start running historic queries to catch up. None. This message is informational. If the isLiveQuery field never reverts to true, contact the system administrator.
Alert triggering on event FilterAlertInfo The alert is triggering actions. None. This message is informational.
Alert triggered on event and invoked at least one action FilterAlertInfo The alert triggered and invoked at least one action and will be throttled. This indicates a successful alert. None. This message is informational.
Alert has changed, restarting query AlertInfo The alert query was edited while running, so the query will restart automatically. None. This message is informational.
Alert found results, but no actions were invoked since the alert is throttled AlertInfo The alert found results, but no actions were invoked since the alert is throttled. None. This message is informational.
Alert triggered and invoked at least one action and will be throttled AlertInfo The alert triggered and invoked at least one action. The alert will be throttled. None. This message is informational.
Alert triggering AlertInfo The alert is triggering actions. None. This message is informational.
Alert is being stopped, since the alert is assigned to run on node $vhost AlertInfo The alert was assigned to run on a another node in the cluster. None. This message is informational.
Alert is being stopped, since the alert was deleted AlertInfo The alert was deleted and will not run. It is not possible to recover a deleted alert. If you want it to run, you must create the alert again.
Alert has been disabled and the alert query will be cancelled AlertInfo The alert was disabled and cannot run. If you want the alert to run, enable it again. For more information about how to do this, see Editing Alerts.
Alert is running on a view that is not connected to any repository. The alert query will be cancelled AlertInfo The alert contains a view that is not connected to any repository. Edit the view to connect it to a repository, or edit the alert to use another view that is connected to a repository.
License has expired and the alert query will be cancelled AlertInfo The license has expired and must be renewed to continue. Contact LogScale Support for assistance.
Alert no longer has any associated actions and the alert query will be cancelled AlertInfo The alert has no associated actions. Because a successful alert must trigger at least one action, the alert is stopped. Edit the alert to add actions and save it. For more information about how to do this, see Editing Alerts.
Alert found no results and will not trigger AlertInfo The alert query, as configured, found no events that matched its requirements and no actions will trigger. None. This message is informational.
Alert is being stopped, since the organization is being transferred AlertInfo The organization is being transferred to a new cluster, and alerts are stopped during the transfer process. If not resolved after 15 minutes, contact Logscale Support for more information.
Alert is being stopped, since the organization of the alert was deleted AlertInfo The organization for which the alert was created has been deleted. Recreate the alert for another organization.
Alert encountered a cancelled query AlertInfo The alert encountered a cancelled query during execution. None. This message is informational. The alert query will be restarted automatically. If this happens frequently, review the alert configuration and contact LogScale Support, if needed.
Query started AlertInfo The query started successfully. None. This message is informational.
Alert is being stopped, since the view of the alert was deleted AlertInfo The view with which the alert was associated has been deleted and the job cannot run. Add the alert to another view.
Polling alert query resulted in warnings that are normally treated as errors. The alert will still trigger if the result contains events AlertInfo Polling the alert query resulted in warnings that are normally treated as errors. The alert will still trigger actions if the result contains events. This message is informational and does not require action. However, consider whether the specific messages in the errors field should be fixed.
Scheduled report is still being generated ScheduledReportInfo The scheduled report is still being generated. None. This message is informational. If the message persists after 15 minutes, contact LogScale Support.
Scheduled report successfully finished executing ScheduledReportInfo The scheduled report executed successfully. None. This message is informational.
Scheduled report execution is being started ScheduledReportInfo Scheduled report execution is being started. None. This message is informational.
Scheduled report generation was not started as the node is shutting down. ScheduledReportInfo Scheduled report generation was not started because the node is shutting down. None. This message is informational. Once the node restarts, scheduled reports will run. Contact the system administrator if the node downtime was unexpected.
Scheduled report lagged behind and had to be rescheduled ScheduledReportInfo The scheduled report lagged behind and had to be rescheduled. This is sometimes due to the query in the dashboard on which it was based. You may need to optimize the dashboard query. For information about writing better queries, see Writing Better Queries. If LogScale was running fine when the report was scheduled, you might need to optimize the dashboard. For more information, see Writing Better Queries.
Scheduled report found but it should not run because: ScheduledReportInfo A scheduled report was found but it should not run because of the reason stated in the message. Look at the reason in the message. If it is necessary to fix something, consult the documentation based on the reason.
Scheduled report execution is being stopped, since the organization is being transferred ScheduledReportInfo The organization is being transferred to a new cluster, and scheduled reports are stopped during the transfer process. If not resolved after 15 minutes, contact Logscale Support for more information.
Scheduled report execution is being stopped, since the organization of the scheduled report was deleted ScheduledReportInfo The organization for which the scheduled report was created has been deleted. Recreate the scheduled report for another organization.
Scheduled report execution is being stopped, Scheduled report execution is being stopped, since the scheduled report is assigned to run on node $vhost ScheduledReportInfo The scheduled report was assigned to run on a another node in the cluster. None. This message is informational.
Scheduled report execution is being stopped, since the scheduled report was deleted ScheduledReportInfo The scheduled report was deleted and will not run. It is not possible to recover a deleted scheduled report. If you want it to run, you must create the scheduled report again.
Scheduled report execution is being stopped, since the view of the scheduled report was deleted ScheduledReportInfo The view with which the scheduled report was associated has been deleted and the job cannot run. Add the scheduled report to another view.
Scheduled search has been disabled and the scheduled search query will be cancelled ScheduledSearchInfo The alert was disabled and cannot run. If you want the alert to run, enable it again. For more information about how to do this, see Editing Alerts.
Scheduled search found no results and will not trigger ScheduledSearchInfo The scheduled search query, as configured, found no events that matched its requirements and no actions will trigger. None. This message is informational.
Scheduled search is running on a view that is not connected to any repository. The scheduled search query will be cancelled ScheduledSearchInfo The alert contains a view that is not connected to any repository. Edit the view to connect it to a repository, or edit the alert to use another view that is connected to a repository.
Scheduled search firing actions ScheduledSearchInfo The scheduled search is firing actions. None. This message is informational.
License has expired and scheduled search will not be run. ScheduledSearchInfo The license has expired and must be renewed to continue. Contact LogScale Support for assistance.
Scheduled search no longer has any associated actions and the scheduled search query will be cancelled ScheduledSearchInfo The alert has no associated actions. Because a successful alert must trigger at least one action, the alert is stopped. Edit the alert to add actions and save it. For more information about how to do this, see Editing Alerts.
Scheduled search encountered a cancelled query ScheduledSearchInfo The query was cancelled before execution could complete. The cancelled query will be restarted automatically. If the problem persists, contact the system administrator.
Query was not started as the node is shutting down ScheduledSearchInfo Scheduled search job was not started because the node is shutting down. None. This message is informational. Once the node restarts, scheduled searches will run. Contact the system administrator if the node downtime was unexpected.
Query started ScheduledSearchInfo The query started successfully. None. This message is informational.
Scheduled search lagged behind and had to be rescheduled ScheduledSearchInfo The scheduled search lagged behind and had to be rescheduled. This is sometimes due to the query configuration. If LogScale was running fine when the search was scheduled, you might need to optimize the query. For information about writing better queries, see Writing Better Queries.
Scheduled search query is still running ScheduledSearchInfo The scheduled search query is still running. None. This message is informational. If the scheduled search query continues to run for an unreasonable amount of time, contact LogScale Support.
Scheduled search is being stopped, since the scheduled search is assigned to run on node $vhost ScheduledSearchInfo The scheduled search was assigned to run on a another node in the cluster. None. This message is informational.
Scheduled search is being stopped, since the scheduled search was deleted ScheduledSearchInfo The scheduled search was deleted and will not run. It is not possible to recover a deleted scheduled search. If you want it to run, you must create the scheduled search again.
Scheduled search is being stopped, since the organization of the scheduled search was deleted ScheduledSearchInfo The organization for which the scheduled search was created has been deleted. Recreate the scheduled search for another organization.
Scheduled search is being stopped, since the organization is being transferred ScheduledSearchInfo The organization is being transferred to a new cluster, and scheduled searches are stopped during the transfer process. If not resolved after 15 minutes, contact Logscale Support for more information.
Scheduled search is being stopped, since the view of the scheduled search was deleted ScheduledSearchInfo The view with which the scheduled search was associated has been deleted and the job cannot run. Add the scheduled search to another view.
Scheduled search successfully triggered at least one action ScheduledSearchInfo The scheduled search successfully triggered at least one action. None. This message is informational.
Polling scheduled search query resulted in warnings that are normally treated as errors. The scheduled search will still trigger actions if it finds any events ScheduledSearchInfo Polling the scheduled search query resulted in warnings that are normally treated as errors. The scheduled search will still trigger actions if the result contains events. This message is informational and does not require action. However, consider whether the specific messages in the errors field should be fixed.
Error happened while requesting scheduled report through pdf render service client ScheduledReportLogSeverity.Error An error occurred while requesting the scheduled report through the PDF render service client. This can occur for several reasons. Look at the message in the exceptionMessage field and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
Successfully initiated pdf report generation through pdf render service client ScheduledReportLogSeverity.Info The PDF report generation through the PDF render service client was initiated successfully. None. This message is informational.
Problem invoking action. If all actions fail, they will be retried AggregateAlertWarning There was a problem invoking the alert's actions and all actions failed. In order to be successful, at least one action must trigger on an alert. The alert is not considered to have triggered and will not be throttled. Check the logs for the invoked actions if unsure which action failed. Check if there are any problems with the action targets, such as e-mail server down, pager service down, and so on.
Starting alert query in previous run has not finished. The alert will not be polled in this run AggregateAlertWarning The alert query starting did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Starting the alert query has not finished. The alert will not be polled in this run AggregateAlertWarning Query is submitted but has not finished initial loading. None. This message is informational.
Historic query to catch up has not finished. The alert will not be polled in this run AggregateAlertWarning The running of an history query to catch up did not finish so the alert will not be polled in the run. None. This message is informational.
The cluster has restarted and is not yet ready. The alert will not be polled in this run AggregateAlertWarning Because the cluster has restarted, the alert cannot yet run. None. This message is informational. If the issue continues after 15 minutes, contact LogScale Support.
Discarding values for field-based throttling. The alert might trigger again before the throttle period expires AggregateAlertWarning Maximum amount of field values for throttling has been reached. Once exceeded, the older values are discarded and can produce alerts again even though they are within the throttling period. The values for field-based throttling are set in the following field based on the alert type: ALERT_MAX_THROTTLE_FIELD_VALUES_STORED. For more information about field-based throttling, see Field-Based Throttling. If possible, use a field that produces a smaller amount of different values.
Unknown action AggregateAlertWarning The alert contains an unknown action. Edit the alert, remove the action, and add a different action.
Polling alert query resulted in a potentially incomplete result due to query warnings. Skipping since the alert is configured to wait for complete results AggregateAlertWarning The alert query produced results but these may be incomplete since a query warning was skpped. The alert will be skipped because the results were incmplete. None. This message is informational. If you want the alert to trigger anyway, despite incomplete results, update the trigger mode of the alert.
Polling alert query in previous run has not finished. The alert will not be polled in this run AggregateAlertWarning The alert query did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Some of the actions invoked by the alert in the previous alerts loop have not finished and none have finished successfully. The alert will not be polled in this loop AggregateAlertWarning To be successful, an alert must have at least one successful action. This error indicates that some of the actions in the alert have not finished and none have finished successfully. Therefore, the alert has no successful actions. This warning can self-resolve. If the issue persists, contact the system administrator or LogScale Support.
Polling alert query while catching up on old data resulted in warnings about missing data. The alert query will be retried for a while AggregateAlertWarning Polling alert query or scheduled search query resulted in warnings about missing data. The files with the data might be unavailable or the query might not be able to run at the time of execution. The alert query will be retried automatically. None. This message is informational. The query will be retried automatically.
Problem invoking actions. The alert is not considered to have triggered and will not be throttled AggregateAlertWarning There was a problem triggering the alert's actions. In order to be successful, at least one action must trigger on an alert. The alert is not considered to have triggered and will not be throttled. Check the logs for the actions if unsure which action failed. Check if there are any problems with the action targets, such as e-mail server down, pager service down, and so on.
Problem invoking action. If all actions fail, they will be retried FilterAlertWarning There was a problem invoking the alert's actions and all actions failed. In order to be successful, at least one action must trigger on an alert. The alert is not considered to have triggered and will not be throttled. Check the logs for the invoked actions if unsure which action failed. Check if there are any problems with the action targets, such as e-mail server down, pager service down, and so on.
Starting alert query in previous run has not finished. The alert will not be polled in this run FilterAlertWarning The alert query starting did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Starting the alert query has not finished. The alert will not be polled in this run FilterAlertWarning Query is submitted but has not finished initial loading. None. This message is informational.
Discarding values for field-based throttling. The alert might trigger again before the throttle period expires FilterAlertWarning Maximum amount of field values for throttling has been reached. Once exceeded, the older values are discarded and can produce alerts again even though they are within the throttling period. The values for field-based throttling are set in the following field based on the alert type: ALERT_MAX_THROTTLE_FIELD_VALUES_STORED. For more information about field-based throttling, see Field-Based Throttling. If possible, use a field that produces a smaller amount of different values.
Unknown action FilterAlertWarning The alert contains an unknown action. Edit the alert, remove the action, and add a different action.
Did not start historic query to catch up since ingest is too far behind FilterAlertWarning Data is behind because ingest has not caught up. So the historic query on older data cannot run. Look at other logs from the alert to see if there are any errors or warnings, or check whether there are other problems with LogScale.
Polling alert query in previous run has not finished. The alert will not be polled in this run FilterAlertWarning The alert query did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Query uses functionality scheduled to change in an automation breaking way FilterAlertWarning The query contains some functionality that may break the alert after a coming release. Look at the warning in the warning field, check the release notes for guidance about what has changed and how to adjust, and edit the query accordingly.
Query uses deprecated functionality FilterAlertWarning The query contains some functionality that has been deprecated in a release. Look at the warning in the warning field, check the release notes for guidance about what has changed and how to adjust, and edit the query accordingly.
Some events are currently not available. The alert will trigger for available events FilterAlertWarning It is not possible to collect results for some events because the events were not available when the query ran. The alert will trigger for all other available events. If the problem continues, contact Logscale Support.
$message The alert will trigger without information from the database FilterAlertWarning The database shown in the errorMessage does not exist or is not available. Contact the system administrator for assistance.
Problem with file used in `match`. $message The alert will trigger for available events FilterAlertWarning Error in CIDR data in CSV file that will be skipped when parsing the data in the alert query. Check the CSV file and fix the column containing CIDR data.
$message The alert will trigger for available events FilterAlertWarning Not enough resources to run query. (Ask engine team for more details if needed.) Contact the system administrator for assistance.
Filter alert received too many events. It will only trigger on ${state.triggerLimit} per ${FilterAlertJobImpl.QueryBucketSpan} FilterAlertWarning The alert resulted in too many events and cannot trigger all events. The query is likely too broad. If this was unexpected, rewrite the alert query to produce fewer results. For more information about how to do this, see Editing Alerts.
Filter alert did not trigger. Trigger limit of ${state.triggerLimit} per ${FilterAlertJobImpl.QueryBucketSpan} has already been reached FilterAlertWarning The alert resulted in too many events and cannot trigger all events. The query is likely too broad. If this was unexpected, rewrite the alert query to produce fewer results. For more information about how to do this, see Editing Alerts.
Alert failed triggering on event FilterAlertWarning There was a problem triggering the alert's actions. In order to be successful, at least one action must trigger on an alert. The alert is not considered to have triggered and will not be throttled. Check the logs for the actions if unsure which action failed. Check if there are any problems with the action targets, such as e-mail server down, pager service down, and so on.
Unknown query warning. The alert will trigger for available events FilterAlertWarning The alert encountered an unknown query. This occurs if, for example, if LogScale is being upgraded. The alert will trigger for the available events but not for any events that might be the result of the unknown query. Look at the warning in the warning field for more information.
Problem invoking action. If all actions fail, they will be retried AlertWarning There was a problem invoking the alert's actions. In order to be successful, at least one action must trigger on an alert. The alert is not considered to have triggered and will not be throttled. Check the logs for the invoked actions if unsure which action failed. Check if there are any problems with the action targets, such as e-mail server down, pager service down, and so on.
Problem invoking actions. The alert is not considered to have triggered and will not be throttled AlertWarning There was a problem invoking the alert's actions and all actions failed. In order to be successful, at least one action must trigger on an alert. The alert is not considered to have triggered and will not be throttled. Check the logs for the invoked actions if unsure which action failed. Check if there are any problems with the action targets, such as e-mail server down, pager service down, and so on.
Polling the alert in the previous alerts loop has not finished. The alert will not be polled in this loop AlertWarning The alert did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Starting the query for the alert in the previous alerts loop has not finished. The alert will not be polled in this loop AlertWarning The alert query starting did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Some of the actions invoked by the alert in the previous alerts loop have not finished and none have finished successfully. The alert will not be polled in this loop AlertWarning To be successful, an alert must have at least one successful action. This error indicates that some of the actions in the alert have not finished and none have finished successfully. Therefore, the alert has no successful actions. This warning can self-resolve. If the issue persists, contact the system administrator or LogScale Support.
Could not cancel alert query AlertWarning The alert query could not be stopped. Query should not run. None. This message is informational.
Could not cancel alert query AlertWarning The alert query could not be stopped. Query should not run. None. This message is informational.
Discarding values for field-based throttling. The alert might trigger again before the throttle period expires AlertWarning Maximum amount of field values for throttling has been reached. Once exceeded, the older values are discarded and can produce alerts again even though they are within the throttling period. The values for field-based throttling are set in the following field based on the alert type: ALERT_MAX_THROTTLE_FIELD_VALUES_STORED. For more information about field-based throttling, see Field-Based Throttling. If possible, use a field that produces a smaller amount of different values.
Unknown action AlertWarning The alert contains an unknown action. Edit the alert, remove the action, and add a different action.
Could not submit alert query since it is blocked AlertWarning The alert query cannot run since it is blocked. Either rewrite the alert query so it is no longer blocked, or check with the system administrator and remove the query from the blocklist. If using LogScale Cloud, this error can occur if the cluster is in a maintenance window.
Starting the query for the alert has not finished. The alert will not be polled in this loop AlertWarning Starting the query for the alert has not finished. The alert will not be polled in this loop Look at other logs from the alert to see if there are any errors or warnings, or check whether there are other problems with LogScale.
Starting the query for the alert in the previous alerts loop has not finished. The alert will not be polled in this loop AlertWarning The alert query starting did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that does not exist anymore. Change the alert to run as a different user or on behalf of the organization. AlertWarning The user attempting to execute the query no longer exists in the system. Save the alert as a user that exists in the system, or change the alert to run on behalf of the organization. For more information about how to do this, see Editing Alerts.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that no longer has read permission on the view. Grant the user permission again, or change the alert to run as a different user or on behalf of the organization. AlertWarning The configured user no longer has read access to the view or repository. Grant the user read permissions on the repository or view that the alert is running in, change the alert to run as another user with such permissions, or change the alert to run on behalf of the organization
Polling alert query resulted in warnings that are treated as errors. The alert will not trigger if the result contains events AlertWarning Polling alert query resulted in warnings that are treated as errors. The alert will not trigger if the result contains events. In this case, you must look at the specific messages in the errors field and fix them, if possible.
Scheduled report failed to finish executing. Report will be retried. ScheduledReportWarning The scheduled report did not finish executing. LogScale will retry the report. This message may resolve on its own. If the message persists, contact LogScale Support.
Render service did not respond in a timely fashion. Returning to planned state in order to retry render request ScheduledReportWarning The render service did not respond in a reasonable amount of time. LogScale will return the scheduled report job to a planned state in order to retry the render request. This message may resolve on its own. If it does not resolve after 15 minutes, contact LogScale Support for assistance.
Polling the scheduled search in the previous loop has not finished. The scheduled search will not be polled in this loop ScheduledSearchWarning The alert did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the alert, wait one minute, and enable the alert. NOTE: If you do this you may lose results.
Some of the actions invoked by the scheduled search in the previous loop have not finished and none have finished successfully. The scheduled search will not be polled in this loop ScheduledSearchWarning To be successful, an alert must have at least one successful action. This error indicates that some of the actions in the alert have not finished and none have finished successfully. Therefore, the alert has no successful actions. This warning can self-resolve. If the issue persists, contact the system administrator or LogScale Support.
Could not cancel scheduled search query ScheduledSearchWarning The alert query could not be stopped. Query should not run. None. This message is informational.
Could not submit scheduled search query ScheduledSearchWarning There can be several reasons that it is not possible to submit the query. Look at the exceptionMessage and consult documentation based upon that for possible solutions. Contact LogScale Support for assistance if needed.
Encountered an error starting a scheduled search query ScheduledSearchWarning Scheduled search did not start due to the error described in the exceptionMessage. Look at the exceptionMessage and consult the documentation for possible solutions.
Could not fire actions for scheduled search ScheduledSearchWarning The actions of the scheduled search could not be triggered. No actions in the scheduled search were triggered. Look at the exceptionMessage and consult the documentation for possible solutions. Check the action configuration in the scheduled search and ensure that there are no operational issues with the action type's system, such as email, pager, etc. Check the (category scheduled search, subcategory action) for specific information about the actions that failed.
Problem firing action ScheduledSearchWarning There was a problem starting the action for the scheduled search. This message may self resolve. Otherwise, review the scheduled search and check the actions. For more information about actions, see Actions.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that does not exist anymore. Change the alert to run as a different user or on behalf of the organization. ScheduledSearchWarning The scheduled search was saved by a user that no longer exists. You have to either change the scheduled search to run as a user that exists in the system, or change the scheduled search to run on behalf of the organization. For more information, see Creating a Scheduled Search.
Cannot run ${triggerType.toLowerCase}. ${triggerType} was saved by a user that no longer has read permission on the view. Grant the user permission again, or change the alert to run as a different user or on behalf of the organization. ScheduledSearchWarning The scheduled search cannot run because it was saved by a user that does not have read permission on the view now. You have to either grant the user read permissions on the repository or view that the scheduled search is running in, change the scheduled search to run as another user with such permissions, or change the scheduled search to run on behalf of the organization. For more information, see Creating a Scheduled Search.
Unknown action ScheduledSearchWarning The alert contains an unknown action. Edit the alert, remove the action, and add a different action.
Could not submit query for scheduled search as it is blocked. ScheduledSearchWarning The alert query cannot run since it is blocked. Either rewrite the alert query so it is no longer blocked, or check with the system administrator and remove the query from the blocklist. If using LogScale Cloud, this error can occur if the cluster is in a maintenance window.
Scheduled search query was cancelled and will be restarted ScheduledSearchWarning The alert encountered a cancelled query during execution. None. This message is informational. The alert query will be restarted automatically. If this happens frequently, review the alert configuration and contact LogScale Support, if needed.
Polling scheduled search query resulted in warnings about missing data. The scheduled search will be retried for a while ScheduledSearchWarning The files with the data might be unavailable or the query might not be able to run at the time of execution. No action is required. The scheduled search will start again automatically.
Polling the scheduled search in the previous loop has not finished. The scheduled search will not be polled in this loop ScheduledSearchWarning The scheduled search did not finish in the previous run, so it cannot be polled in the current run. None. This message is informational. If the problem continues, you can disable the scheduled search, wait one minute, and enable the scheduled search. NOTE: If you do this you may lose results.
Some of the actions invoked by the scheduled search in the previous loop have not finished and none have finished successfully. The scheduled search will not be polled in this loop ScheduledSearchWarning To be successful, a scheduled search must have at least one successful action. This error indicates that some of the actions in the scheduled search have not finished and none have finished successfully. Therefore, the scheduled search has no successful actions. This warning can self-resolve. If the issue persists, contact the system administrator or LogScale Support.
The backfill limit is higher than the allowed maximum. Defaulting to the maximum ScheduledSearchWarning The backfill limit configured on the scheduled search is higher than the allowed maximum. The system defaults to the maximum allowed automatically. Decrease the backfill limit on the scheduled search or increase the configured maximum.
Polling scheduled search query resulted in warnings that are treated as errors. The scheduled search will not trigger any actions if it finds any events ScheduledSearchWarning Polling scheduled search query resulted in warnings that are treated as errors. The scheduled search will not trigger if the result contains events. In this case, you must look at the specific messages in the errors field and fix them, if possible.

For more information about troubleshooting messages, see Troubleshoot Alerts and Scheduled Searches.