Knowledge Base

The LogScale Knowledge Base contains examples of best practice, how-to guides and error and resolution information for issues that may arise while using LogScale.

For help from the LogScale community, please post questions on the CrowdStrike Community where community members can offer assistance.

If you need more immediate and personalized assistance, you can submit a Support Request with us at LogScale. If you're already a Support client, you can check on outstanding requests by signing into Support.

The articles are broadly collected into the following types:

  • Troubleshooting Articles — these identify a specific error or error condition, and then describe the potential causes and resolutions

  • How-To Articles — guides on how to complete specific tasks that may cover one or more parts of the product

  • Questions — answers to questions on specific topics

  • Best Practice Articles — advice on the correct configuration, deployment environments, and administration practice

  • Use Cases — sample use cases, deployments and integrations

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