Install Falcon LogScale Collector

Available:Full and Custom Installation changes v1.136

The Full install method is available as of LogScale version v1.136 and the previous installers method is now called Custom Install.

We offer several methods for downloading and installing the Log Collector depending on your needs:

  • Full Installation this method provides you with a curl command based on the operating system you have selected, which install the Falcon LogScale Collector and performs some additional setup steps on the machine, additionally this method supports remote version management, see Manage Versions - Groups.

  • Custom Installation which allows you to download the Falcon LogScale Collector following using the UI and install the packages manually as required.

    Note

    This procedure does not support the remote management of Log Collector versions, see Manage Versions - Groups for more information.

    Additionally you can obtain a list of installers and download them from the command line, see Download Installers from the Command-line.

Supported Operating Systems

The Falcon LogScale Collector is compatible with the following:

  • If you are running Falcon LogScale Collector 1.3.4 or below you must upgrade to Falcon LogScale Collector 1.6.6 or above before installing Falcon LogScale Collector 1.8.1.

  • Linux: The OS versions which are officially supported are listed below, but the Falcon LogScale Collector should be compatible with most modern x86-64 systemd based Debian and RHEL type systems and ARM 64 systems.

    • Ubuntu 20.04 LTS, 22.04 LTS and 24.04 LTS

    • Debian 11.

    • RedHat Enterprise Linux 7, 8 and 9

  • Windows: The versions which are officially supported are listed below:

    Important

    If you are running the FIPS compliant you must also run the OS in FIPS compliant mode, for example, Windows in FIPS environment the registry key: HKLM\System\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy\Enabled must be set to 1.

    Important

    • TLS 1.2 or higher must be enabled in the PowerShell session used to run the Falcon LogScale Collector Full Install.

    • Microsoft Windows Server 2016

    • Microsoft Windows Server 2019 Standard

    • Microsoft Windows Server 2022 Standard

    • Microsoft Windows 10 Enterprise

    • Microsoft Windows 11 Enterprise

  • The OS versions which are officially supported are:

    • macOS 13 Ventura

    • macOS 14 Sonoma

    • macOS 15 Sequoia