Check our Knowledge Base for Troubleshooting, Best Practice and How-To guides
The LogScale Knowledge Base contains examples of best practice, how-to guides and error and resolution information for issues that may arise while using LogScale.
For help from the LogScale community, please post questions on the LogScale Community Slack channel where community members can offer assistance.
If you need more immediate and personalized assistance, you can submit a Support Request with us at LogScale. If you're already a Support client, you can check on outstanding requests by signing into Support.
The articles are broadly collected into the following types:
Troubleshooting Articles — these identify a specific error or error condition, and then describe the potential causes and resolutions
How-To Articles — guides on how to complete specific tasks that may cover one or more parts of the product
Questions — answers to questions on specific topics
Best Practice Articles — advice on the correct configuration, deployment environments, and administration practice
Use Cases — sample use cases, deployments and integrations
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Recent KB Articles
A list of recently added articles added to our Knowledge Base.
Best Practice: Optimizing string and regular expression (regex) search performance
FAQ: Errors are raised when data is ingested with Timestamps in the Future
FAQ: Why does my Bucket Storage Size indicate larger value than LogScale UI
How-To: Write a query supporting a case-insensitive dashboard parameter?
Recent Troubleshooting Articles
Guidance on addressing errors and troubleshooting LogScale.
Beats and Logstash Log Shippers 7.13 and higher No Longer work with LogScale
Error: The Cluster ID ### doesn't match stored clusterId (###)
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Recent Best Practice Articles
Best practice material for the best or optimal way to deploy and use your LogScale installation.
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Recent How-To Articles
How to perform different, specifics, operations within LogScale.
Write a query supporting a case-insensitive dashboard parameter?
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Common questions and queries about how LogScale works.
Errors are raised when data is ingested with Timestamps in the Future
Why does my Bucket Storage Size indicate larger value than LogScale UI
How do I get dashboard widgets to respect the time range selection of the dashboard?
How is LogScale Responding to the Log4j Log4Shell Vulnerability
Using LOCAL_STORAGE_PERCENTAGE Disk Fills Past Configured Limit
How do I interpret and format timestamps in a specific timezone?
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Recent Use Cases
Typical use cases and deployments
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