LogScale supports PagerDuty Alerts through our Notifier system. To create a PagerDuty Notifier, you will create a Service in your PagerDuty Account. You need to have administrative privileges in PagerDuty.

You do that by performing the following steps:

  1. Open Configuration --> Services --> Add New Service.

  2. Give your service a name, such as LogScale.

  3. Select LogScale --> Integration Settings in the tools dropdown.

  4. Leave the rest as default and click Add Service.

  5. Take note of the Integration Key as we'll be using that in LogScale when setting up the Action.

Back in LogScale, proceed with the following steps:

  1. Open the Repo or View for which you want to configure an Action.

  2. Select Alerts --> Action --> New Action.

  3. In the Action Type drop-down menu, select PagerDuty.

  4. Give the Action a name, like "PagerDuty Critical".

  5. Paste the integration key from PagerDuty into the PagerDuty Integration Key field.

  6. Click Create Action.

Your PagerDuty Action is now fully configured and ready to use. Incidentally, you can create multiple PagerDuty Actions if you have multiple Alerting channels.

Next, you might want to create an alert, see Creating a New Alert on how to do it.

For more information, listen to the podcast, Observability & Incident Response with Matt Stratton of PagerDuty. You might also read Observability and Alerts blog that's on how they come together to enable real-time Incident Response and DevOps monitoring.