Troubleshooting: Humio User Interface is Slow

Last Updated: 2021-07-01

Condition or Error

Although it doesn't happen often, there are times in which you may find that the Humio User Interface is slow to respond.

Causes

  • There have been reports of browser extensions will cause the Humio User Interface to slow. Browser extensions like LastPass for Google Chrome and other plug-ins will scan or modify the web page.

    Basically, the extensions think they need to inspect the full page for every change to the page. This can be a problem since Humio's changes plenty of content on the User Interface page.

Solutions

  • Unless a particular browser extension is critical, we suggest that you disable all browser plugins related to Humio pages. This should resolve the problem. If not, it may be a problem with your network connection or your local machine, such a lacking in hard-drive space or not enough memory.