Troubleshooting: LogScale User Interface is Slow
Last Updated: 2021-07-01
Condition or Error
Although it doesn't happen often, there are times in which you may find that the LogScale User Interface is slow to respond.
There have been reports of browser extensions will cause the LogScale User Interface to slow. Browser extensions like LastPass for Google Chrome and other plug-ins will scan or modify the web page.
Basically, the extensions think they need to inspect the full page for every change to the page. This can be a problem since LogScale's changes plenty of content on the User Interface page.
Unless a particular browser extension is critical, we suggest that you disable all browser plugins related to LogScale pages. This should resolve the problem. If not, it may be a problem with your network connection or your local machine, such a lacking in hard-drive space or not enough memory.