Troubleshooting: Elastic API Port numbers

Last Updated: 2021-08-17

Affects:

  • LogScale

  • Filebeat

  • Winlogbeat

  • Metricbeat

  • Packetbeat

Condition or Error

Using using a log-shipper with LogScale that uses the Elasticsearch port, the correct port should be used depending on the LogScale target and where it is hosted.

  • Log shippers cannot communicate with LogScale

  • LogScale doesn't receive data from log shippers

Causes

  • The default port used for Elasticsearch is port 9200, while the port for use with LogScale Cloud you must use port 443.

Solutions